Drug and Alcohol Services

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Call 911
Call 911 to report someone in medical distress or any other immediate danger.

Need something else?

988 is a free, confidential hotline for help with alcohol and substance abuse issues. This includes addiction to heroin, prescription pain relievers, or other drugs.

You can get information and referrals for:

  • Counseling
  • Therapy
  • Safe drug use
  • Anger management
  • Medication to treat opioid dependence (methadone and buprenorphine)

Your information will be kept confidential.

Online

Learn more about 988.

Learn about treatment for drug abuse or misuse.

By Text

  • English: Text 988
  • Spanish: Text AYUDA to 988

By Phone

  • Agency: Department of Health and Mental Hygiene
  • Division: 988
  • Phone Number: 988
  • Business Hours: 24 hours, 7 days a week
  • Press 2 for assistance in Spanish. Interpretation services are available in other languages.

You can get help with drug addiction at meetings of the non-profit group Narcotics Anonymous (NA).

Online

Find a Narcotics Anonymous meeting in New York.

By Phone

  • Agency: Narcotics Anonymous Greater New York Region
  • Phone Number: (212) 929-6262
  • Business Hours: Monday - Friday: 9 AM - 5 PM

You can get referrals for syringe service programs (SSPs).

SSPs provide harm reduction supplies, including:

  • Sterile syringes and other injection supplies
  • Safer smoking kits
  • Fentanyl test strips

You can also get help with:

  • Syringe disposal
  • Counseling
  • Health education services

The program is free. Your information will be kept confidential.

  • Agency: Department of Health and Mental Hygiene
  • Division: 988
  • Phone Number: 988
  • Business Hours: 24 hours, 7 days a week
  • Press 2 for assistance in Spanish. Interpretation services are available in other languages.

You can make a complaint about the quality of care or services provided by a drug or alcohol rehabilitation program located in New York State. The State will investigate complaints that cannot be resolved directly by the drug or alcohol rehab facility.

If you have concerns about your drug or alcohol rehabilitation program, talk with your counselor. Most problems can and should be resolved with your counselor. If your counselor cannot help, speak to a supervisor or the program director.

If you still need assistance, the State's Patient Advocacy Services can assist you.

Learn more about patient rights.

  • Agency: New York State Office of Alcoholism and Substance Abuse Services
  • Division: Patient Advocacy Services
  • Phone Number: (800) 553-5790
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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